Refund Policy

At The BigShot Living, we are committed to delivering elevated comfort, quality, and confidence in every piece. If for any reason you are not fully satisfied with your purchase, we are here to assist—within the guidelines below.

Returns Eligibility

• Items must be returned within 7 days of delivery
• Items must be unworn, unwashed, and in original condition
• All original packaging, tags, and protective coverings must be intact
• For hygiene reasons, we reserve the right to refuse returns that show any signs of wear or use

Non-Returnable Items

• Items marked as Final Sale
• Customized or personalized pieces
• Any item returned in a condition that does not meet our return standards

Exchanges

We offer exchanges for size or style adjustments, subject to product availability. If your desired item is unavailable, a store credit will be issued.

Refunds

• Approved returns will be issued as store credit or original form of payment (based on preference and eligibility)
• Shipping fees are non-refundable
• Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 48 hours of delivery with clear photos. We will resolve the issue promptly at no additional cost to you.

Return Process

To initiate a return or exchange, please contact us at: contact@thebigshotliving.com

Kindly include:

• Your order number
• Item(s) you wish to return or exchange
• Reason for return

Once approved, return instructions will be provided.

Our Commitment

At The BigShot Living, we believe that looking good shouldn’t stop at your front door. Every piece is thoughtfully designed, and we encourage you to review sizing and product details carefully before purchase to ensure the perfect fit.